Shipping policy
Shipping Policy
Thank you for shopping with TheGearz.com! We are committed to providing fast, reliable, and efficient delivery for all your orders. Please review our shipping policy for detailed information.
General Shipping
- Orders are processed within 1-2 business days.
- Standard delivery time for Cash on Delivery (COD) orders is 2-3 business days.
- Shipping charges are calculated based on your location and displayed at checkout.
Customized Orders
- Customized products are manually processed after an advance payment is confirmed.
- Delivery time for customized orders is 7-9 working days due to the personalization process.
- You’ll receive regular updates on the progress of your custom order.
Shipping Delays
While we strive to meet delivery timelines, delays may occur due to:
- Adverse weather conditions
- Courier service issues
- High order volumes during holidays or sales
We will communicate any significant delays and keep you updated throughout the process.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor its progress.
Our Shipping Partners
We collaborate with trusted shipping partners to ensure reliable delivery:
- PostEx
- TCS
- Leopards
- FastEx
Contact Us
For questions or concerns about your order, please contact us at info@thegearz.com or through our customer support channels.
Thank you for choosing TheGearz.com! We’re excited to serve you.