1.) Delivery Times
Your purchases come from all over the world. Because of this, they may depart from various locations and/or arrive to you in multiple packages, even though only one delivery fee is charged per order. Delivery times may vary. Estimated delivery times are listed for each product on the sale page, and can be found in your Order Update emails.
2.) Tracking & Notifications
We will send you email notifications with estimated delivery updates for each stage of every shipment in your order. Once it leaves our warehouse, you will receive an email that includes final tracking information. You can also check your item’s status on your Order History page.
3.) Service Areas
TheGearz can ship to usually any street address in India. We do not ship to PO Boxes, APO addresses.
4.) Undelivered Packages
We are not able to reship packages that are returned to us by the carrier. All undelivered packages will be processed as a return. Please take this into consideration when selecting your shipping address for an order.
5.) Short Shipments
Short Shipments happen when we receive fewer items than were sold in the brand’s sale. If your order was affected, TheGearz will email you within a few days